Refund and Cancellation

Taxi Cancellation and Refund

1. Cancellation can be done over the phone or by email. All cancellation to be made against the booking ID provided at the time of booking the cab

2. LTT will not be responsible for any cancellation/delay of service in case of any natural calamity, agitation, Strike or Road Jam/traffic etc. Hence no refund would be made

3. LTT might change driver & Taxi details prior to boarding the taxi in case of vehicle breakdown or other genuine reasons at Driver’s end. No Cancellation request shall be entertained in such cases.

4. LTT reserves the right to cancel/change the booking of vehicle at any point of time

5. Driver will drop the guest at the destination which will be informed by the guest while starting the journey, driver will not stop the car in between the journey except for tea and lunch break, which will be for 30 minutes max

7-15 days before

100% Refund

2-7 days

90% Refund

within 24 hours

0% Refund

MOTORCYCLE REFUND, SECURITY AND CANCELLATION

1. Amount paid by you as Security deposit is refundable and is entitled to adjustments only under certain specific cases.

2. Full payment should be made in advance before reserving and renting your selected bikes.

3. 25% amount will be deducted for bookings canceled prior to 6-10 Days before pick up time.

4. For bookings canceled between 2 Days - 6 Day, 50% refund will be applicable. For bookings canceled between 1 Day - 2 Days, No refund shall be applicable

TOURS AND TREK CANCELLATION

1. If cancellations are made 30 days before the start date of the trip, 25% of total tour cost will be charged as cancellation fees.

2. If cancellations are made 15-30 days before the start date of the trip, 50% of total tour cost will be charged as cancellation fees.

3. If cancellations are made within 0-15 days before the start date of the trip, 100% of total tour cost will be charged as cancellation fees
 

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